Privacy Policy for skyrivalis.sbs

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use skyrivalis.sbs. We adhere to Malaysia’s Personal Data Protection Act and global standards for user privacy.

Information We Collect

Your data is gathered only to provide, improve, and secure your experience with our conversation service.

• Contact information like name, email, and phone when you reach out or sign up.
• Interaction data from your use of dialogue tools, resource downloads, and message history.
• Device and browser information for security, compatibility, and analytics.
• Any information you voluntarily provide, such as feedback or partnership inquiries.

How We Use Data

We use your data only for operational, support, and improvement purposes.

• To respond to feedback, requests, or service questions you submit.
• To enhance conversation scenarios and feature development based on user activity trends.
• To ensure the platform runs smoothly, securely, and is tailored to your device.
• To provide updates, if you have requested notifications or resource information.

Legal Basis for Processing

Your personal data is handled in compliance with all appropriate privacy laws.

Collection and processing rely on your consent or are needed for completing your requested service. This policy respects the Malaysian PDPA and other relevant guidelines.

Data Sharing

We never sell personal details and carefully limit data sharing.

• Trusted partners that maintain and secure our platform, only as needed and under confidentiality requirements.
• Legal or regulatory authorities if required by Malaysian law.
• Aggregated or anonymous insights for product development, never linked to any individual.

Data Security

We use administrative, technical, and physical safeguards to secure your data against loss, misuse, or unauthorized access. All personal information is stored securely and monitored for threats.

Your Rights

You may review, correct, or remove your personal information at any time.

• Request access or correction to the data we hold about you.
• Withdraw consent for data processing at any time.
• Request deletion or restriction of your personal data.
• Ask how your data is processed and used.

Cookies and Tracking

Cookies help us personalize, analyze usage, and enhance your site experience. You may control cookie preferences using your browser settings.

See cookie policy See cookie policy

Contact Us

Questions about privacy? Contact us for more details or to exercise your data rights.

Updates to Policy

We may revise this Privacy Policy as services evolve. Please check back periodically for updates here.